PRIVATE
AREA
RESERVING AS
A MEMBER
UPGRADE
YOUR LEVEL
BE IN CONTROL
MANAGE, BOOK AND ENJOY
Fill in your profile details and your preferences so that we can provide you with the best possible service.
If you prefer to book by phone, call (+34) 951 946 896 and let our Reservations team know that you are a member of the club by identifying yourself with your ID number.
Come in and discover all the services that are waiting for you inside.
Get the best bonuses and discounts for your stays
in our hotels and apartments.
1 night in
a hotel
- ● Welcome gift
- Annual prize draw of 7 two-night stays in a double room with bed and breakfast
- Exclusive free phone number for Club de Amigos
5 NIGHTS HOTEL
ACCOMMODATION
- Advantages BASIC
- Late check-out until 13:00 free of charge1
- Bottle of cava, wine or bowl of fruit2
30 NIGHTS HOTEL
ACCOMMODATION
- Advantages BASIC and SILVER
- Free hydrotherapy1 circuit
- Upgrade to the next superior room type2
- Welcome bottle of water
- Farewell gift
50 NIGHTS HOTEL
ACCOMMODATION
- Advantages BASIC, SILVER and GOLD
- Dinner buffet or menu served for stays of 2 or more nights1
- Access to Exclusive Lounge, The One or Selected Lounge in hotels offering this service2
- Late check-out until 14:00 free of charge33
100 NIGHTS HOTEL ACCOMMODATION
- All the advantages of the CLUB DE AMIGOS
- 10% discount in all points of sale (restaurants and bars) and Beauty1
- Annual prize draw exclusive to Club de Amigos Diamond customers for a 2-night stay in a double room with bed and breakfast
- Free parking subject to availability of 1 car per stay
ALL OUR BRANDS
ABOUT US
FAQS
What is Club de Amigos?
It is our loyalty program that has 5 different levels:
- Club Amigos Basic
- Club Amigos Silver
- Club Amigos Gold
- Club Amigos Platinum
- Club Amigos Diamond
We reward customers who spend nights at our hotels with discounts and other benefits that we hope will make their stays with us even more special.
What do I have to do to join Club de Amigos?
It’s very straightforward.
All we need is your mobile number and email address. You can sign up on our website, by calling our booking hotline on +34 951 946 896 at our Reception.
After accepting the registration you will be the first to receive our special offers.
Receiving our company news is a prerequisite for enjoying the discount and benefits of Club de Amigos.
What do I get out of Club de Amigos?
When you sign up, we’ll give you from 5% discount on your first booking. As you stay for more nights, you get the chance to move up through the levels, for better discounts and more benefits.
Club Amigos Basic is equivalent to a 1 night stay.
Club Amigos Silver is equivalent to a 5 nights at our hotels.
Club Amigos Gold is equivalent to 30 nights at our hotels.
Club Amigos Platinum is equivalent to 50 nights at our hotels.
Club Amigos Diamond is equivalent to 100 nights at our hotels.
Only stays that are booked through our website or our booking hotline +34 951 946 896 will be taken into account. Your level will be updated after you have enjoyed your stay at our hotels.
Do all of my bookings count towards my Club de Amigos category?
Only stays that are arranged directly through our website or our booking hotline +34 951 946 896 will be taken into account. Please write to us if you have any questions about your current status, at clubamigos@fuerte-group.com
Requirements to be taken into account:
- Make the booking in the name of the Club de Amigos account holder. You must identify yourself as the account holder by phone, or by signing in on the website.
- Only stays enjoyed by the account holder will be taken into account.
Do I keep my club category forever?
If you go for three consecutive years without staying at one of our group hotels, you are downgraded by one Club de Amigos category level and assigned the number of nights required for that level.
If you go another 3 years without staying with us, you’ll be downgraded another level until you reach Club Amigos Basic.
Can I enjoy my Club de Amigos benefits whenever I visit FuerteGroup Hotels?
You can only enjoy all of the benefits if the booking has been made as a Club de Amigos member who meets the aforementioned requirements, provided that you book directly through our website or booking hotline +34 951 946 896 .
What are the Club categories and what are the benefits of each one?
Club Amigos Basic is equivalent to a 1 night stay.
Club Amigos Silver is equivalent to a 5 nights at our hotels.
Club Amigos Gold is equivalent to 30 nights at our hotels.
Club Amigos Platinum is equivalent to 50 nights at our hotels.
Club Amigos Diamond is equivalent to 100 nights at our hotels.
- You can browse the benefits in the Club de Amigos section, depending on your category.
- Club de Amigos discounts cannot be combined with other promotions.
In case of extensions, these 4 benefits do not apply:
* Free buffet dinner or table service menu with drinks included for stays of 2 or more nights
* Hydrotherapy circuit
* Welcome gift
* Goodbye gift
If I make the booking for my whole family, can we all enjoy the benefits of the club?
Bookings made for third parties can enjoy your discount but not your benefits. These are only for Club members and people staying with them in the room.
If you want the whole family to enjoy the club’s benefits everyone must have registered and each member must have made their booking in their name, in their corresponding category.
How can I cancel my membership?
To cancel your membership in our system and stop receiving notifications and promotions from FuerteGroup Hotels, just send an email to lopdcorreo@fuerte-group.com.
Receiving our company news is a prerequisite for enjoying the discount and benefits of Club de Amigos.